At Conversion Support, you can either choose to show the live chat window on page or you can choose to show the live chat window as a pop-up window.
Here is how to change on page chat window to pop up chat window:
1. Login to your Conversion Support account and go to the “Settings” tab.
3. On the “Settings” page, click on “Chat Appearance”.
4. Click on “Chat Window Type” and then choose “pop-up chat window” from the drop down menu.
5. Once “pop-up chat window” is being chosen, your changes will be saved automatically and your visitors will start getting a pop-out chat window, when they initiate a live chat from your website.
Please note that you can always change pop-up chat window to on page chat window from your Conversion Support account settings > chat appearance > chat window type.