At Conversion Support, you can either choose to show the live chat window on page or you can choose to show the live chat window as a pop-up window.

Here is how to change on page chat window to pop up chat window:

1. Login to your Conversion Support account and go to the “Settings” tab.

Settings - Home Page - Conversion Support

3. On the “Settings” page, click on “Chat Appearance”.

Chat Appearance - Settings - Conversion Support

4. Click on “Chat Window Type” and then choose “pop-up chat window” from the drop down menu.

 Pop-Up chat Window - Settings - Conversion Support

5. Once “pop-up chat window” is being chosen, your changes will be saved automatically and your visitors will start getting a pop-out chat window, when they initiate a live chat from your website.

different windows

Please note that you can always change pop-up chat window to on page chat window from your Conversion Support account settings > chat appearance  > chat window type.

Having trouble configuring the live chat window on your website? Please contact us or write to us at support@conversionsupport.com and we will get back to you as soon as possible.

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