Conversion Support lets you choose a “Live chat” icon from our icon library, you can also choose a choose a custom icon of your choice.

Here is how you change the “Live chat” icon for your account:

1. Login to your Conversion Support account and go to the “Settings” tab.

Settings - Conversion Support

2. Click on “Chat Appearance”.

Chat Appearance - Settings - Conversion Support

4. Under “Chat Appearance” click “Choose Chat Icon”.
Choose chat icon - chat appearance - settings - Conversion support

Now there are two ways to change the chat Icon for your Conversion Support account

Choose a live chat icon from library

You can choose any of the chat icons that are available in the icon library. Under “Choose Chat Icon”, go to “choose icon from library” and select the icon of your choice. When you are done, click on the “Update” button and the change should be reflected immediately.

Icon from library - choose chat icon - settings - conversion support

Use a custom chat icon

Under “Choose Chat Icon”, navigate to “Customize Chat Icon”, select the icon of your choice and click on “Edit”. Choose your preferred color combination and click on the “Update” button to save the changes made.

Customize chat icon - settings - Conversion Support

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