The appearance of the live chat window and the colors you choose for the live chat window should be synonymous with the theme of your website, where you are embedding the live chat code.
Here is how to change the colors of your live chat window:
1. Login to your Conversion Support account and go to the “Settings” tab.
2. Click “Chat Appearance”.
3. Click “Customize chat window”.
4. Under “Customize Chat Window”, click on “Edit”. The “Edit” option will invoke different options to change the colors of different portions of the chat window.
Chat window title bar color: You can change the color of the title bar of the chat window with the color template provided. Click on the “Edit” button placed near the chat window logo and choose the color of your choice from the template.
Chat Agent title color
The title color for the chat agent can be changed as well using the same color template. Click on “Edit”, choose the color and you are done.
Visitor title color
You can change the color of the “Visitor” text by clicking “Edit” next to the “Visitor” and selecting the color of your choice in the color picker template.
Reply Box color
To change the color of the “Reply” box, click the “Edit” button next to the “Reply” box and use the color picker template to choose a color of your choice.
When you are done with choosing your preferred colors for the chat window, make sure you save your changes by hitting the “Publish” button.