What browsers are recommended to use the dashboard?

    For best performance, we recommend using Google Chrome or Mozilla Firefox. Other browsers such as Internet Explorer, Safari and Opera are also supported but we recommend Google Chrome and Firefox for best performance. Google Chrome and Mozilla Firefox supports desktop notifications for incoming chats. If you are using Conversion Support from Internet explorer, Safari or […]

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    What is my billing date?

    Your billing cycle starts from 1st of every month and ends on 30th/31st of the same month. Your bill date is 5th or 6th of the next month and the due date is 22nd of the next month. Let’s take an example. If the billing period is for the month of May 2013, your billing […]

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    Change On page chat window to Pop-up chat window

    At Conversion Support, you can either choose to show the live chat window on page or you can choose to show the live chat window as a pop-up window. Here is how to change on page chat window to pop up chat window: 1. Login to your Conversion Support account and go to the “Settings” […]

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