Can you hide “Powered by Conversion Support” in the chat window?

    “Powered by Conversion Support” label can not be removed if you are subscribed to the Solo, Small Team or  Standard plan. Only Enterprise and Premium plans have the privilege to remove “Powered by Conversion Support” from the live chat window. If you are in an Enterprise or a Premium plan and want to remove the “Powered by […]

    Read More

    How to change the colors in the chat window?

    The appearance of the live chat window and the colors you choose for the live chat window should be synonymous with the theme of your website, where you are embedding the live chat code. Here is how to change the colors of your live chat window: 1. Login to your Conversion Support account and go […]

    Read More

    Choosing Custom position for “Start Chat” button

    By default, Conversion Support lets you show the “Start Chat” button on the “left center” or “right center” of the browser window. If you want to show the “Start chat” button at a custom position in your website, here are the steps you should follow: 1. Login to your Conversion Support account and go to […]

    Read More

    How to Upload a logo for the chat window?

    Conversion Support lets you brand your live chat window with a logo and lets you choose a color theme of your preference. Here is how you can upload your own logo for Conversion Support’s live chat window 1. Login to your Conversion Support account and go to the “Settings” tab. 2. On the “Settings” page, […]

    Read More

    How to change the chat Icon for Live Chat?

    Conversion Support lets you choose a “Live chat” icon from our icon library, you can also choose a choose a custom icon of your choice. Here is how you change the “Live chat” icon for your account: 1. Login to your Conversion Support account and go to the “Settings” tab. 2. Click on “Chat Appearance”. 4. Under “Chat […]

    Read More

    Change Or Customize your Live Chat Icon

    Conversion Support helps in giving your website a professional look. Your customers can interact with you through live chat but wouldn’t it be amazing if it feels like an integral part of your website rather than give them an impression that you are using some application? We provide you with a simple solution. You can choose a […]

    Read More