Report a Problem, Give us your feedback

You can use Conversion Support’s feedback and reporting tool to report problems directly to our development team. If you are having issues or need any help, please use the reporting tool to inform us about the problem you are facing. We take customer feedback very seriously and try our best to resolve issues at our earliest. […]

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What is a Proactive chat? How to Enable or Disable Proactive Chat?

One of the objectives of using a live chat solution for support is to encourage visitor engagement. Proactive chat lets you do just that. You can use Conversion Support’s proactive chat feature to automatically pop up within a specified number of seconds. Proactive chat lets you initiate a live chat session from your end, without requiring […]

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Change Or Customize your Live Chat Icon

Conversion Support helps in giving your website a professional look. Your customers can interact with you through live chat but wouldn’t it be amazing if it feels like an integral part of your website rather than give them an impression that you are using some application? We provide you with a simple solution. You can choose a […]

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Changing Your Conversion Support Account Password

Changing your Conversion Support account password is easy and takes only a minute. Here is what you need to do: 1. Login to your Conversion Support account with your username and password. 2. Go to the “Settings” page. 3. Under “Settings”, click “Change Password” on the left sidebar.     4. Enter your email address […]

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