- How to hide the chat button when operators are not available?
- What is a Proactive chat? How to Enable or Disable Proactive Chat?
- What is Offline behavior? How to enable or Disable Offline Behavior in Conversion Support?
- Overflow Handling – Handle Excess Chats
- Enable desktop notifications In Conversion Support
- How to Change the Name of an Agent Or Chat Operator?
- Our Staff Member is Logged in But They Don’t Show Up In the “Agents Online” Tab. How Do I Fix this?
- Chat Agent Skills – How to Assign Skills to Chat Agents
- How To Disable Desktop Notifications For Live Chat?
- When I hit “Ready”, it says “You do not have skills to receive chats”.