- What is a Proactive chat? How to Enable or Disable Proactive Chat?
- What is Pre-chat Survey? How to Turn On Pre-chat Survey?
- Proactive Chat – Configure The Chat Window To Automatically Open After A Specific Time
- Change Pop-up chat window to On-page chat window
- What is Offline behavior? How to enable or Disable Offline Behavior in Conversion Support?
- When I hit “Ready”, it says “You do not have skills to receive chats”.
- Chat Agent Skills – How to Assign Skills to Chat Agents
- Our Staff Member is Logged in But They Don’t Show Up In the “Agents Online” Tab. How Do I Fix this?
- How To Disable Desktop Notifications For Live Chat?
- How to Change the Name of an Agent Or Chat Operator?