- Proactive Chat – Configure The Chat Window To Automatically Open After A Specific Time
- Overflow Handling – Handle Excess Chats
- What is Pre-chat Survey? How to Turn On Pre-chat Survey?
- Enable desktop notifications In Conversion Support
- What is a Proactive chat? How to Enable or Disable Proactive Chat?
- How to Change the Name of an Agent Or Chat Operator?
- Our Staff Member is Logged in But They Don’t Show Up In the “Agents Online” Tab. How Do I Fix this?
- Chat Agent Skills – How to Assign Skills to Chat Agents
- When I hit “Ready”, it says “You do not have skills to receive chats”.
- How To Disable Desktop Notifications For Live Chat?