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Pre-Chat Survey

What’s better than showing up right when customers need you? Knowing what they want ahead of time. With our pre-chat survey form, customers submit their queries before chatting. And your agents know what they need before a chat even starts.

See Plans & Pricing

Questions?

chat with sales

How it works?

just four easy steps
  1. Choose your monthly plan.
  2. Pick the code
  3. Paste the code in your Website code
  4. Start taking chats!

Industry Insights

44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.

– Diane Clarkson, Forrester Research, “Making Proactive Chat Work”

Cutting-edge technology

  • Cloud-based storage
  • Entirely web-based solution
  • Compatible with all modern browsers
  • World-class performance
  • View performance reports anywhere

Ease of use

  • Add chat to your entire website
  • There is no software to install
  • Chat with customers from any location
  • Easily manage your chats
  • Prioritize chats by agents' skill levels